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Shipping Policy

​At re.Jig, we aim to make puzzling easy, affordable and sustainable — whether you’re shopping online across the UK or swapping locally in Brighton & Hove.

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​UK-wide Shipping

  • We dispatch orders within 2–3 working days of purchase.

  • All puzzles are sent via Royal Mail 2nd Class or a similar tracked courier.

  • Standard delivery times: 2–5 working days after dispatch.

  • Shipping cost: £3.50 flat rate per order (free shipping on orders over £30).

  • Currently, we only ship within the United Kingdom.

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Free Local Porch Pickup & Puzzle Swap (Brighton & Hove)

  • Live locally? Reserve a puzzle online and choose Porch Pickup at checkout.

  • Once confirmed, we’ll email you the pickup address in Portslade, Brighton & Hove.

  • Simply bring a puzzle of the same piece count in good, complete condition (including the box) and swap for free.

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Important Notes

  • As we specialise in second-hand puzzles, some boxes may show signs of gentle wear.

  • We always do our best to ensure puzzles are complete and in good condition.

  • If you have any issues with your order or swap, please contact us at: re.jigsaws@gmail.com.

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