Frequently asked questions
Yes! Every puzzle listed has had a previous life - and plenty of puzzle love. We believe in reducing waste and giving puzzles a second (or third!) chance to shine.
We do our best to check every puzzle for completeness. Puzzles are either verified by us or come with a note from the previous owner. If you find you complete a puzzle and there is missing piece/s please get in contact with us for a replacement or credit towards your next puzzle.
Absolutely! Swapping is what this site is all about. Just check out the "Swap" section to see how it works.
All puzzles are gently used and in good condition. You might see a bit of box wear (they’ve had adventures!) but the pieces themselves are clean, complete, and ready to go.
Yes please! If you’ve got puzzles gathering dust, we’d love to re-home them. Drop us a message and we’ll arrange the best way to get them from your hands to a new puzzler.
While we aim to avoid it, missing pieces can happen with second-hand puzzles. If that’s the case, let us know - we’ll make it right.
They're cheaper, greener, and just as fun. Puzzles shouldn’t cost a fortune or the earth - and with second-hand, they don’t have to.